Terms and Conditions
- Acceptance of Terms: By accessing and using the Transportes Padilla website and services, you agree to comply with and be bound by these terms and conditions. If you do not agree, please refrain from using our services.
- Services Provided: Transportes Padilla offers a range of bus rental services including, but not limited to, tours, corporate events, school excursions and personal trips. Our services are subject to availability and are provided as described on our website.
- Reservations and Payments:
- Reservation: All reservations must be made through our online platform or through our customer service representatives. Accurate and complete information must be provided during booking.
- Payment: Payments are required at the time of booking. We accept several payment methods, as indicated on our website. All transactions are secure and encrypted.
- Cancellation Policy:
- Customer Initiated Cancellations: Cancellations must be made at least 24 hours before scheduled service to avoid penalties. Late cancellations may incur a fee up to the full cost of the service.
- Company Initiated Cancellations: We reserve the right to cancel services due to unforeseen circumstances (for example, severe weather conditions). In such cases, customers will receive a full refund or alternative service.
- Limitation of Liability:
- General Liability: Transportes Padilla is not responsible for any indirect, incidental or consequential damages arising from the use of our services.
- Service Interruption: We are not responsible for delays or interruptions caused by factors beyond our control, such as traffic conditions or natural disasters.
- Passenger Conduct:
- Behavior: Passengers are expected to behave in a respectful and orderly manner. Any form of misconduct may result in immediate termination of service without refund.
- Damage: Passengers are responsible for any damage they cause to the vehicle during service.
- Privacy: Your use of our services is also governed by our Privacy Policy, which details how we collect, use and protect your personal information.
- Changes to Terms: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services indicates your acceptance of the new terms.
- Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any dispute arising out of these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
- Contact Information: For any questions or concerns related to these terms and conditions, please contact us at info@transportespadilla.com.
